:root{--bg:#f4f6fa;--surface:#fff;--border:#e3e7ee;--ink:#152033;--muted:#5f6b7f;--brand:#1e63c4;--brand-ink:#fff;--soft:#e6eefb;--ok:#15803d;--warn:#b45309;--bad:#b91c1c;--r:12px}
@media (prefers-color-scheme:dark){:root{--bg:#0d1220;--surface:#161d2e;--border:#28324a;--ink:#e8edf7;--muted:#98a4bd;--soft:#1b2a47}}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:14px/1.45 system-ui,Segoe UI,Roboto,sans-serif}
a{color:var(--brand);text-decoration:none}button,input,select,textarea{font:inherit;color:inherit}
.layout{display:grid;grid-template-columns:220px 1fr;min-height:100vh}
.side{background:var(--surface);border-right:1px solid var(--border);padding:16px 12px;display:flex;flex-direction:column;gap:4px}
.side .logo{font-weight:800;font-size:18px;padding:6px 10px 14px}.side a{display:block;padding:8px 10px;border-radius:8px;color:var(--ink)}
.side a.on,.side a:hover{background:var(--soft);color:var(--brand)}.side .sp{flex:1}.side .me{font-size:12px;color:var(--muted);padding:10px}
.main{padding:22px 26px;max-width:1200px}h1{font-size:20px;margin:0 0 16px}h2{font-size:15px;margin:18px 0 8px}
.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r);padding:16px;margin-bottom:14px}
.grid{display:grid;gap:12px}.g4{grid-template-columns:repeat(4,1fr)}.g2{grid-template-columns:repeat(2,1fr)}.g3{grid-template-columns:repeat(3,1fr)}
.kpi b{display:block;font-size:24px}.kpi span{color:var(--muted);font-size:12px}
table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:8px 10px;border-bottom:1px solid var(--border);vertical-align:middle}th{color:var(--muted);font-weight:600;font-size:12px}
tr:hover td{background:var(--soft)}
.btn{display:inline-flex;align-items:center;gap:6px;padding:8px 14px;border-radius:9px;border:1px solid var(--border);background:var(--surface);cursor:pointer}
.btn.p{background:var(--brand);color:var(--brand-ink);border-color:var(--brand)}.btn.s{padding:4px 10px;font-size:12px}.btn.d{color:var(--bad)}.btn:disabled{opacity:.5;cursor:default}
.in{width:100%;padding:8px 10px;border:1px solid var(--border);border-radius:9px;background:var(--surface)}
label.f{display:block;margin:8px 0}label.f span{display:block;font-size:12px;color:var(--muted);margin-bottom:4px}
.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.muted{color:var(--muted)}.tag{display:inline-block;padding:2px 8px;border-radius:99px;font-size:12px;background:var(--soft)}
.tag.ok{background:#dcfce7;color:var(--ok)}.tag.bad{background:#fee2e2;color:var(--bad)}.tag.warn{background:#fef3c7;color:var(--warn)}
.login{max-width:380px;margin:12vh auto}.err{color:var(--bad);margin:8px 0}.ok{color:var(--ok)}
code{background:var(--soft);padding:2px 6px;border-radius:6px;font-size:12px}
.modal{position:fixed;inset:0;background:rgba(0,0,0,.35);display:flex;align-items:center;justify-content:center;z-index:50}
.modal .card{width:min(640px,94vw);max-height:90vh;overflow:auto}
/* softphone */
.phone{position:fixed;right:18px;bottom:18px;width:290px;background:var(--surface);border:1px solid var(--border);border-radius:16px;box-shadow:0 14px 40px -16px rgba(0,0,0,.4);z-index:40;overflow:hidden}
.phone .hd{display:flex;justify-content:space-between;align-items:center;padding:10px 14px;border-bottom:1px solid var(--border);cursor:pointer}
.phone .bd{padding:12px 14px}.phone .num{font-size:20px;letter-spacing:1px;text-align:center;margin:6px 0;min-height:28px}
.pad{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;margin:8px 0}.pad button{padding:10px 0;border-radius:10px;border:1px solid var(--border);background:var(--bg);font-size:16px;cursor:pointer}
.phone .st{font-size:12px;color:var(--muted);text-align:center;min-height:16px}
.phone.min .bd{display:none}.dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--bad);margin-right:6px}.dot.on{background:var(--ok)}
.incoming{background:#fef3c7;color:#92400e;padding:10px;border-radius:10px;margin:8px 0;text-align:center}
@media (max-width:800px){.layout{grid-template-columns:1fr}.side{flex-direction:row;flex-wrap:wrap;border-right:0;border-bottom:1px solid var(--border)}.side .sp,.side .me{display:none}.main{padding:14px 16px}.g4,.g3,.g2{grid-template-columns:1fr 1fr}.phone{width:calc(100vw - 32px);right:16px}}